Last Updated: October 7, 2025

Renfrow Dunaway Group (“RDG,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information.

1. Information We Collect

We may collect:

• Personal information that you voluntarily provide through contact or warranty request forms, such as your name, phone number, email address, and project details.

• Technical information automatically collected through analytics tools (e.g., IP address, browser type, and pages visited).

• Cookies that help improve site functionality and measure marketing performance.

2. How We Use Your Information

We use your information to:

• Respond to contact form and warranty submissions.

• Schedule consultations, provide quotes, and deliver project-related communication.

• Improve website performance and marketing through analytics.

• Maintain internal records and comply with applicable laws.

3. Warranty Requests

Information submitted through the warranty form is used solely to process and respond to service or repair requests. Submission does not guarantee approval or warranty coverage. RDG may contact you to verify details, schedule inspections, or provide updates.

4. Information Sharing

We do not sell or rent your personal information. We may share limited data with:

• Our trusted creative and technical partners (for site hosting and maintenance).

• Service providers who help us operate our business or manage communications.

• All partners and vendors are required to protect your data and use it only for the purposes we authorize.

5. Data Security

We take reasonable steps to safeguard your information. However, no online platform is completely secure. RDG and it's partners are not liable for unauthorized access, disclosure, or data loss resulting from third-party platforms or hosting providers.

6. Tracking and Analytics

We may use Google Analytics, Meta Pixel, or similar tools to understand site performance and improve marketing. These services may collect anonymous traffic data. You can disable cookies in your browser if you prefer not to participate.

7. Communication Consent

By submitting your contact or warranty information, you consent to be contacted by RDG via phone, email, or text for service-related communication. You may request removal from our contact list at any time.

8. Data Retention

Information collected through forms or communications may be retained as necessary to maintain project records, comply with legal requirements, or improve our services.

9. Children’s Privacy

This website is intended for adults and homeowners. We do not knowingly collect information from children under 13.

10. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised version will be posted with an updated date.

11. Contact Us

For questions about our Terms or Privacy Policy, please contact:

Renfrow Dunaway Group
Dallas-Fort Worth, Texas
jeff@rdgntx.com
john@rdgntx.com